Timeline of Events
The new software system and online registration website will officially go live on Tuesday, May 20! Here’s a schedule of how the transition will look over the next couple of weeks. There will be some actions that you will need to take once the new site launches.
Monday, May 12–Monday, May 19: Software Transition Week
The process of transferring data from the old to the new system takes place this week! Because of this, we will be unable to process the following transactions during this week:
• Membership purchases
• Membership changes/cancellations
Tuesday, May 20: New Software Launches!
Actions you can take starting on May 20:
- Create an online account on the brand-new Kroc Community online registration website.
- Download the Kroc Connect app and connect it to your membership account to register for land and aquatic group exercise classes.
- The links to the Kroc Community online and Kroc Connect app will be shared via email, text message, and on this webpage starting on May 20.
Thursday, May 22: Registration Required for Group Exercise Classes
Starting on Thursday, advance registration will be required for all members and guests who would like to take a group exercise class. Registration for classes held on May 22 will open on May 20.
- Register up to (2) days in advance of the class with the Kroc Connect App.
- The app will be available to download and use starting on Tuesday, May 20.
Tuesday, May 20–Friday, May 23: Lobby Pop-Up & A Chance To Win
Join us all week to learn about the brand-new Kroc Connect app and our new online registration process. Kroc Staff will be available to answer all your questions and help you set up your account. Register for both online platforms and be entered to win Kroc swag gifts!